CARASMATIC PRODUCTIONS SATISFACTION GUARANTEE

Your satisfaction is our goal. From developing a custom quote based on your project's unique parameters, to sending samples of our work in progress to you along the way, we are committed to getting the job done right, on time, and in budget.

We know from experience that happy clients are repeat clients. So let us know at the outset what we can do to custom-tailor our interactions to your needs. Our quotes are good for 30 days from issuance. And our translations will be redone if you are not satisfied or have corrections within 10 days of receipt. If we've mis-recorded or mis-directed voice talent, we will re-record them at no charge to you in one pickups session at your request.

Not only that, but we'll archive a backup copy of your audio files or translations for one year, so if something should happen on your end (a server crash, a virus, a hungry dog) we'll re-deliver your files within 48 hours.

 

Take a minute to check out Getting the Most out of your Voiceover Production for tips on how to most effectively order your voiceover so that you get exactly what you need in the most efficient and timely way possible!

Please see our Work Agreement prior to the start of your project and review our policies and warranties.